Suggestion Ox

Title: Users may be unable to join calls or meetings in Microsoft Teams for Mac User impact: Users may be unable to join calls or meetings in Microsoft Teams for Mac. Current status: Further review of the suspected code change indicates it may not be the cause of impact for this event. We're reassessing our root cause understanding and reviewing service logs to isolate the source of impact, so that we can determine our next steps regarding impact remediation. Scope of impact: Some users attempting to join calls or meetings in Microsoft Teams for Mac may be impacted. This section may be updated as our investigation continues. Next update by: Friday, September 4, 2026, at 4:00 PM UTC

We continue to restore batches of messages, message edits, and shared files. Each batch requires careful planning, monitoring, and validation to ensure the affected messages are accurately restored. Custom retention processing remains re-enabled for affected active workspaces. Thank you for bearing with us while we continue to work through this complex and nuanced issue. More updates will come as restoration and validation progress.